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Last updated: [June -18 -2025]

This Privacy Policy outlines how your information is collected, used, and protected when you visit or make a purchase from our site. We take your privacy seriously and are committed to maintaining your trust and confidence.

1.   Personal Information Collected

When you browse our website or make a purchase, we collect certain information that helps us fulfill your order and improve your experience. This includes:

  • Contact details like your name, shipping address, billing address, email, and phone number.
  • Order and payment details,including product selections and partial payment information (we do not store full credit card data).
  • Device information such as your IP address, web browser type, time zone, and how you interact with our website.
  • Optional account info, such as a saved wishlist or order history, if you create an account.

This information is used to process transactions, provide customer support, and personalize your shopping experience.

2.   How Your Information Is Used

Your information is used for legitimate business purposes, including but not limited to:

  • Fulfilling and shipping your orders.
  • Communicating about your purchase, tracking, or customer service requests.
  • Sending optional promotional emails (only with your consent).
  • Preventing fraud or misuse of our services.
  • Analyzing trends to improve our website and products.
  • Complying with any applicable legal obligations.

No spam, no surprises—just what’s needed to get your handcrafted pieces from our hands to yours, safely and smoothly.

3.   Sharing Your Information

We do not sell, rent, or trade your personal information—ever.

However, we may share limited information with trusted third parties who help us operate our business. These may include:

  • Payment processors (like Shopify Payments, PayPal, or Afterpay).
  • Shipping carriers (like USPS or UPS) deliver your orders.
  • Marketing tools (like email newsletter providers), if you’ve opted in.
  • Analytics providers (such as Google Analytics) to understand how visitors use our website.

Each of these partners is required to safeguard your data and use it only to perform services on our behalf.

4.   Cookies and Tracking Technologies

Like most websites, ours uses cookies and similar tracking technologies to enhance your experience. These tools help:

  • Remember items in your cart.
  • Save preferences for faster browsing.
  • Analyze how visitors navigate the site.
  • Serve relevant product or promotional content.

You can adjust your browser settings to reject cookies, but this may impact the functionality of some site features (like checkout or saved carts).

5.   Email Marketing & Preferences

If you subscribe to our newsletter or check the “subscribe” box at checkout, you may receive updates on promotions, new releases, and behind-the-scenes stories.

You can opt out at any time by clicking “unsubscribe” at the bottom of any marketing email. No hard feelings—we promise!

6.   Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes using secure payment gateways, encrypted connections (SSL), and limiting access to sensitive data.

While no online system is completely foolproof, reasonable precautions are in place to ensure your data is handled with care and stored securely. Always use strong passwords and avoid sharing account access details to help keep your information safe on your end, too.

7.   Children and Minors

This website is not intended for use by individuals under the age of 13. We do not knowingly collect or store personal information from children.

If it's discovered that personal information has been collected from someone under 13 without verified parental consent, that data will be promptly deleted. Parents or guardians who believe a child has provided information may contact us to request removal.

8.   Your Rights and Choices

Depending on your location (such as the U.S., UK, or EU), you may have legal rights relating to your personal information. These may include:

  • The right to access personal data held about you.
  • The right to correct or update your information.
  • The right to request deletion of your data (unless needed to fulfill orders or legal requirements).
  • The right to withdraw consent to marketing communications.
  • The right to lodge a complaint with a regulatory body, if applicable.

To exercise any of these rights, simply reach out using the contact information below. Requests will be reviewed and responded to within a reasonable timeframe.

9.   Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in laws, practices, or how this site operates. The “Last Updated” date at the top will reflect the most current version.

You are encouraged to review this page periodically. Continued use of the website after changes are posted will be understood as acceptance of those updates.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or how your information is handled, feel free to get in touch:

Your trust means everything. Thank you for supporting handmade, honest work, where every detail, including your privacy, matters.

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